Get in Touch
We respond to all inquiries within one business day. Whether you have questions about enrollment, course structure, or technical requirements, our team is ready to help.
Located in Mykolaiv, we serve students across Ukraine and internationally. Our virtual classroom connects learners regardless of physical location while maintaining strong local educational ties.
Direct communication ensures you receive accurate information about scheduling, pricing, and learning paths. We prefer detailed conversations over automated responses.
Phone
Address
Shevchenka St, 64
Mykolaiv, Mykolaiv Oblast
Ukraine, 54001
Send Us a Message
Response Times
Monday - Friday
Within 4 hours
Saturday
Within 8 hours
Sunday
Next business day
What to Expect
Quick Response
Most inquiries receive a detailed response within a few hours during business days. We prioritize thorough answers over speed, ensuring you get the information needed to make informed decisions about your learning path.
Detailed Information
Our replies include specific details about course content, scheduling options, technical requirements, and pricing. We avoid generic responses and tailor information to your specific situation and goals in portrait drawing.
Direct Contact
You communicate directly with our instructional team, not automated systems or third-party support. This ensures accurate answers and the ability to discuss nuanced aspects of your learning requirements and artistic goals.
Follow-up Support
After initial contact, we remain available for additional questions as you consider enrollment. We understand that choosing an educational program requires careful consideration and ongoing dialogue about expectations and outcomes.
Common Questions
Most students begin within one to two weeks of initial contact. The timeline depends on your schedule, preferred learning format, and current class availability. Group sessions follow a structured calendar, while private lessons offer more flexibility in start dates. We discuss timing options during your first conversation to find what works best for your situation.
Share your current experience level with drawing, specific goals for learning portrait techniques, and whether you prefer group or individual instruction. Mention your general availability and any specific questions about course content or technical requirements. This helps us provide relevant information in our first response rather than requiring multiple exchanges.
Our courses operate entirely online through virtual classrooms. We do not maintain a physical studio for student visits. However, we can arrange a video call to discuss the platform, demonstrate the virtual workspace, and answer questions about how online instruction works. This gives you a clear picture of the learning environment without requiring travel.
Yes, we conduct detailed consultations by phone or video call. These sessions last 20 to 30 minutes and cover course structure, learning approach, technical requirements, and how our methods match your goals. There is no charge for consultations. We schedule them at your convenience to ensure you have complete information before making enrollment decisions.